AnswerSignal provides website, answer-engine, and Google Business Profile audits. This policy explains what information we handle when you use the service.
Information we collect
- The website URL you submit and public information retrieved from that website.
- Scan results, report scores, technical findings, and the public report link we create.
- Visibility test results added to an unlocked report, including the platform, prompt, date, general testing location, observed outcome, competitors, evidence links, notes, and tester name you choose to provide.
- Your name and work email when you request or purchase a complete report.
- Payment and transaction identifiers supplied by Stripe. We do not receive or store your full card number.
- Basic service logs used to keep the product secure and diagnose failures.
Google Maps Platform data
When enabled for a scan, AnswerSignal uses Google Maps Platform to identify a relevant public business listing and create an audit. Google Places information is refreshed when the report is viewed. We retain the Google Place ID and our own analysis, rather than a stored copy of Google's live place content. Your use of Google Maps features is also governed by the Google Privacy Policy.
How we use information
We use this information to run scans, generate and deliver reports, process purchases, prevent misuse, improve the service, and respond to support requests. We do not add a report purchaser to a newsletter merely because they bought a report.
Shareable report links
Unlocked report and test-kit links are designed to be shared with a customer, employee, or marketer. Anyone who receives the link may be able to view the report and add or update its visibility test results. Share the link only with people you trust, and do not add confidential information to test notes or evidence links.
Service providers
We use service providers for hosting, database storage, AI analysis, Google Maps data, payments through Stripe, and appointment scheduling. They process information under their own terms and privacy policies.
Retention and your choices
We retain report and transaction records as reasonably needed to deliver the service, maintain security, and meet legal obligations. You may ask us to correct or delete your personal information, subject to records we must keep for legitimate business or legal reasons.
Contact
Questions or privacy requests can be sent to glen@funnelforce.co.